From Fernando M.

“When you compare our Emergency Department experience to CFA’s Urgent Crisis Center, it was like night and day.

My son, his mother, and I were treated with respect and kindness. The staff tended to my son’s every need, recognizing his blood pressure was extremely high for someone his age. Judie and her staff made sure Ajax was okay and monitored his blood pressure multiple times a day. After recognizing that Ajax’s blood pressure was going to remain high, the staff did everything they could to access my son’s pediatrician’s office to try and schedule an appointment as soon as possible…

The staff walked my son’s mother and I, who are divorced, through all of the current steps and the steps the team would take to determine if Ajax was a danger to anyone at the school, us, or most importantly, himself…

I can’t express how wonderful and different it felt to be kept in the loop. Knowing how to answer my son’s questions was a huge relief and something I would advocate for every parent…”